Web development companies currently have access to a range of tools and platforms that allow them provide their customers with effective eCommerce web sites. These sites tend to facilitate B2C business trading with a shopping basket and credit card payment arrangement at the core of the solution.
The first challenge arises when the site starts to attract volume orders and these are then manually re-entered into their back office. This scenario is prone to error and adds cost to the process.
The second challenge arises when the customer wants to provide their B2B customers with self service trading where they can check their own account balances, review and print invoices, make payments and have access to live stock balances etc. Without comprehensive integration between the eCommerce site and the back office system this is difficult to achieve. Integration projects can be complicated and costly.
Our objective is to provide web development companies with an effective solution to this challenge. The clients would use Cloud9 as their back office solution with the web developers using our API connectivity to integrate their eCommerce functionality directly to Cloud9.
This provides the client with the best overall combination as they are benefiting from both the comprehensive functionality provided by Cloud9 and at the same time the expertise provided by the web development companies.
“The Cloud9 service has given me the ability to instantly bill my clients before I move on to my next appointment. My clients can access their account at any time through my website, print invoices locally and make payments online. I can now enter expenses and supplier invoices while on the move…
Ronan Kilroy, Ronan Kilroy, Focal Point Business Coaching